Faith Serpente Off The Shoulder Frill Maxi Dress

Wash care instructions can be found inside the garment itself, please read carefully before washing.

Due to the delicate nature of our fabrics and to ensure your Melissa Odabash swimwear & beachwear remains in perfect condition, please follow the care guidelines to ensure longevity:

SWIM CARE:

• Rinse after wearing.
• Hand wash with a very mild detergent.
• Reshape whilst wet.
• Do not tumble dry, do not iron.
• Sun block, lotions, oils, and chlorine can cause discolouration - this is not a manufacturing defect.
• Melissa Odabash swimwear comes with a reusable, waterproof pouch which is perfect for storing your swimwear.
• Lay flat to dry, away from strong sunlight.
• 'Ribbed' & 'Ridges' swimwear fabrics are easily prone to snagging, please ensure to keep away from rough surfaces.

BEACH CARE:

• Hand wash with a very mild detergent in cold water.
• Some items are dry clean only, please check the label before washing.
• Lay flat to dry, away from direct sunlight.
• Sunblock, lotions, oils, and chlorine can cause discoloration.
• Knit or crochet garments must be stored folded and not hung.
• Do not tumble dry, do not iron.
• Please note that beachwear styles that are made from 100% viscose are subject to possible shrinkage therefore we would kindly remind you to take extra care when washing and drying these garments.

ACCESSORIES:

• Use a damp soft cloth/sponge, (nothing with a rough service that could cause abrasions).
• Wash grubby areas only with a very mild detergent.

Delivery

For same day processing, orders must be placed before 2pm EST. Orders may take up to 2-3 business days to be dispatched to you (excluding weekends and public holidays).

We currently do not offer expedited delivery. 

Once your order is dispatched it should be received within 3-10 working days depending on your location. 

Please see our full list of shipping timescales and costs here. 

We kindly advise you to check your confirmation email details carefully.

Orders outside of the USA may be subject to import duties and taxes which are the customer’s responsibility to pay. You may want to contact your local customs office for current charges before you order to make yourself aware of what you may be expected to pay.

For all order tracking enquiries please email: orders@odabashsales.com

Returns & Refunds

You have 14 business days from the day you receive your package to return your items to us for a full refund.

Visit: https://melissa-odabash-us.loopreturns.com & follow the steps to create a return or exchange.

We offer complimentary returns for all domestic orders.

If you are returning from outside of the USA mainland, it is the customer’s responsibility to cover the costs.

It is imperative to obtain proof of postage with a tracking number to guarantee a refund. We are not liable for goods which do not reach us.

Please allow 5-10 business days for the funds to reach your account.
Once our warehouse receives your return, please allow 7-10 business days for your return to be processed.

Once your return is processed and your pieces have met our return policy standards, you will receive an email with your refund notification.

Please allow 5-10 business days for the funds to be visible in your account.

Please note we do not refund the cost of shipping as we provide labels for free returns.

 For further info please refer to our delivery and returns page here.