Delivery, Returns & Refunds
For same day processing, orders must be placed before 2pm EST. Orders may take up to 3-5 business days to be shipped to you. (excluding weekends and public holidays).
For expedited shipping, orders must be placed before 2pm to guarantee delivery within the appropriate timescale. Please call us if you are interested in expedited delivery.
Once your order is dispatched it should be received within 3-10 working days depending on your location.
Please see our full list of shipping timescales and costs here.
Complimentary ground shipping on orders over $250.
We kindly advise you to check your confirmation email details carefully.
Orders outside of the USA may be subject to import duties and taxes which are the customer’s responsibility to pay. You may want to contact your local customs office for current charges before you order to make yourself aware of what you may be expected to pay.
Returns & Refunds
We hope you are completely satisfied with your Melissa Odabash purchase, however if you do wish to return an item for any reason you may do so up to 14 business days from the date of receipt for a refund.
If an order is being returned from outside the US it is the customer’s responsibility to cover the costs for this unless the return is a result of our error.
All items that are bought within the US will receive a pre-paid return label.
It is imperative for all returns for the customer to obtain proof of postage with a tracking number to ensure a refund. We are not liable for goods not returned to us.
Unfortunately at this time we are unable to process exchanges.
All swimwear must be returned unworn, in its zip lock swim bag, with its hygiene strip intact to guarantee a full refund.
All monogrammed, personalized, altered or final sale items cannot be returned or exchanged.
For further info please refer to our delivery and returns page here.